And me? I am a product of a very different time and way of working. I’ve done (and still do) my time in a therapist’s chair, I read studies and self-help books and practice practice practice, I let my clients and teams see my emotions. I’m an open book. Part of my strength as a coach is my willingness to be soft with those I serve. My willingness to be open started us off on equal footing. Because I had also stepped into vulnerability, it made it easier for them to wade into those troubled waters.